Roberts & Owen

Roberts and Owen is a jewellers in Caernarfon city centre. Their brightly lit windows display almost their entire range of items, from their vast selection of watches, to their ladies’ jewellery items - bracelets, necklaces, rings, and a limited selection of mens’ items. They mostly stock 9 carat gold, but they do also have a few pieces in 18 carat gold or in silver. Sadly, they have little choice when it comes to picking out an item for a child, with only a few watches and a couple of silver Christening bangles. Despite this, their range is rather good for a small jeweller in a small city.

I recently purchased a nurse’s fob watch for my sister when she graduated as a nurse. It was competitively priced and the service in the store was good - they advised me that they did do engraving but that it would need to be sent away and would take a while, so I’d be better to use Timpson’s (on the same street) for my engraving. I thought that was rather impressive customer service, especially as many businesses are quick at grabbing business for themselves. I would purchase from them again should I need to buy a piece of jewellery without the time to travel to a bigger city for a wider selection.