ive been using greenwich clipper for quite a while, ive always found the staff really professional, i think some people really need to get a life and way up what is really important in life! and you what these people are human and are very likley to have feelings!!
20-21 Nelson Road, Greenwich, London SE10 9JB
- Cutty Sark for Maritime Greenwich (0.2 km)
- Cutty Sark Station (0.2 km)
- Greenwich Station (0.5 km)
- Contact us:
020 8858 6742
16 reviews of Greenwich Clipper in English
I went for a haircut from what they define as Artistic Designer! I was served by a girl that probably had 2 weeks of work experience! The hair cut was a disaster, they charge me £26 for it!
I was impressed on how they can mislead customers in such a way and they also so brave to call their self hair salon!
I will strongly recommend staying away from this place!!!
Paid £47 for a senior stylist this weekend, thinking I would get a professional cut, nice revamp and come out with swishy shiny hair. No. She finished my hair in 50minutes. She barely said 2 words to me throughout the cut. I asked to have my ends off and layers to be put in. She gave it a modest trim and then started to blow-dry it. I was expecting and even asked her to take some more weight out of it once it was dry but she barely did anything. I came home and saw she had missed some split ends too.
Finally, it is those little touches and effort that you appreciate when you go to a salon. I asked if she could show me a quick and easy up do for my hair. She told me just to play around with it at home. I asked what she thought I should do with my side fringe - grow it, trim it, work it into the cut? She said 'just pin it back.'
REALLY unimpressed. Felt conned out of £47.
The first time I had come for a colour, the hairdresser (didnt catch a name but blonde and pregnant) advised she wasnt able to do anything with my hair as it had already been coloured (from a home kit) and told me to come back in a few weeks to have a colour.
Second time i had claire who is brilliant for hair colour. claire herself was confused as to why the previous hairdresser had asked me to wait a few weeks to come back for a colour and said it would have made NO difference.
I had been back a few times to have my roots touched up, not with claire but with a few inexperienced, possible 'juniors' who had left my hair patchy where i had to come back and have re-done.
So last week my friend and i went to have a full head tint. my hair being already coloured shouldnt have been a problem. The outcome was disastrous.. my hair is now almost black when i clearly had a picture of the colour i want which was a LIGHT brown.
My friends hair was also disastrous. her hair is a natural black and she wanted to go lighter. her hair came out patchy. the hairdresser (jo/jody?) explained to my friend she must have had something in her hair which is why the colour didnt take. my friend has never coloured her hair in her life so it should not have been a problem. She said she did all she could and then offered to bleach her hair but there would be a charge!
Now the receptionist (a mature lady) blonde hair, not the usual receptionist i speak to. was incredibly rude when we complained we were not happy. just stood there shrugged her shoulders as if to say what do you want me to do. pointed fingers at us. she even wanted to charge us!
I will definitely not be returning to this salon and will certainly not be recommending it to ANYONE.
(CLAIRE has earned them that one star.)
For £20 I received the best cut of my life for a bargain price!
Comment 1 comment on this review
nikkola, 2 May 2012:
I had to write on here, as I too have experienced a ‘Keith Cut’, and not just with his scissors! He came out stinking of cheese pasty with crumbs still stuck to his grey washed out T-shirt and proceeded to hack into the back of my hair. I failed to ignite any pleasant conversation with him throughout. I have a lot of thick curly hair that I like to keep long for less daily maintenance, which I said was very important, especially as I have to wear it tied up for work. Half way through he told me I should have a bob cut…No thanks, if I want to look like a frizzy mushroom I’ll do it! Anyway, he hit me with the hard sell and I walked away with a £15 miracle lotion and still wet hair. Next day after I washed it it turns out Keith had already made a good start on that bob anyway and 3 years later I’m still trying to grow the massive step out of the back. I’ve never had people ask “what happened to your hair?” until I saw Keith.
Go to Claire at Clippers. She is wonderful, especially if you want hair extensions, and she’s an expert on colour and cutting. Best day to go is Monday, she doesn’t do the 20 per cent discount on Tuesdays as she is part-time. Highly recommended. I think it’s good value for money too. Claire is great if you want a new style, and comes up with good ideas.
I have lost count of the number of people who have complimented me on the haircut Claire gave me this week but I know it’s over 20. People I haven’t seen for ages said, “What a good cut!” and “I love your hair, it really suits you.” The Clipper staff are thoroughly professional and there is 20% off on Mondays and Tuesdays but check when you book. I shan’t be going anywhere else.
I was shocked to learn the that the rudest, little man I have ever had the displeasure of coming across, is actually the OWNER of this hairdresser: KEITH HAWKES.. what a joke. I was pleased that they could accommodate me within 30 minutes of my call but ended up being told I needed to come back to see the colour specialist. At the stage of making an appointment I had explained that I had naturally dark brown hair and had dyed black but wanted to return to a slightly lighter shade. Disappointed that I could not be seen, insult to injury lay in the comments made by KEITH HAWKES, ’’You’ve already screwed it up once, don’t want to screw it up again’, ‘What were you thinking dying your hair at home?’, ‘It looks awful’, ‘No, I can’t tell what colour that is from your photo, it just looks black to me’- all this in front of his stunned staff and another client. It is no surprise this place could ‘squeeze’ me in, given that their service, professionalism and manners are so shocking that people will have little hesitation in visiting other (any other) hairdressers. I used to visit the beauty salon years ago and was always very happy with the staff but today’s experience, reminded me why I prefer to pay a premium on prices for haircuts in the City or West End, where the competition ensures that staff have at least basic manners and know the meaning of customer service.
Well the infamous Keith strikes again!
Just had my haircut at Clippers and although the cut was decent I was told by him that my hair is ‘coarse’, ‘rough’ and ‘cardboardy’ and then he asked me if this was because my natural hair colour is white. Being obviously in my twenties I was quite taken aback by the question! Of course he also tried to sell me some product to make my hair less ‘cardboardy’ but I politely declined. I see the funny side now but it does make you wonder if he actually wants customers to return.
I think the best advice is to say that Clippers is generally good, I have had my haircut there by Kate and Maria, who have always been very friendly and are good hairdressers. Just avoid Keith!
DO NOT GO TO THIS SALON.
Or if you do, don't see a stylist called Keith. Horrible man. In my mind, when you go to the hairdressers, it is supposed to be a luxurious experience. I left offended and low in confidence.
He told me my hair was mousy, dull and in bad condition. When he tried to convince me to 'add a bit of sparkle' by adding colour I refused. He tried to sell it to me like a east end car salesmen. If I hadn't had my hair in the sink already, I would have walked.
Then when I got to the chair he told me I don't wash it properly. Then he told me I was making the wrong decision not getting colour on it and proceeded to be sulky throughout the whole appointment.
The hiliarious thing, is that I am actually a hair model. I have fantastically healthy, full bodied hair.
Avoid at all costs. I nearly fainted when I found out the price. £72! Criminal.
katrina79, 22 June 2011:
I had the same experience with Keith, but I think they do it on purpose to make you think you should go there for them to rescue you! I have thick hair too , maybe they fear that because we have healthy hair naturally and they can't flog us anything. The way he talks, you would think he was a rocket scientist or a winning heart surgeon not a hairdresser - no offence to hairdressers. He's not even a leader in his own field so I wouldn't worry. I can recommend a fantastic hairdresser who is cheap and comes to your house - it took me a long time to find him, after many bad experiences with average hairdressers posing as talented ones. His area of expertise is just a damn good cut and colour for no more than 40 pounds and he's very friendly and listens to what you want and does it and gets it to look subtle and natural. I have had many people compliment me on my cut. He teaches other hairdressers and so is very experienced and quick. Let me know if you'd like me to forward you his details.
smurf78, 8 August 2011:
I agree and apparently Keith is the owner! terrible really, I had him once and never again. The others at the Clipper are actually very capable, especially Richard- i was going to him for years but have moved from the area now, however many of my friends still use him regularly, so if you go to the Clipper ask for him- he understands hair, without the ego and more importantly cares!
sarabell, 17 February 2012:
Katrina79 – could you let us know your hairdresser’s contact details?
andrewhemo, 29 April 2012:
Keith is the most unpleasant, rude and careless man I’ve ever met. He just isn’t interested in what you have to say. He tried to shave my hair and got out the clippers and left bald patches!
I have to be honest: Im not impressed.
I was able to get an appointment on the same day I rang up - on one of the discount days. Excellent, I thought! Good hair cut (well you'd expect a good haircut if prices start at £34.00) and a 20% off. Bargin!
Alas, I was sadly mistaken. The salon was alright, nothing special, a little dingy and somewhat crowded. Although it was busy, it still took staff a while to actually come over, say hello and book me in. The worst bit about this is that they spent about 5 minutes giving each other frantic eyebrow signals, as if they didnt really want to deal with me. Not the best customer service either - what do you want? was barked and alright once theyd found my name. that was that!!
My hair stylist came over, and had a little conversation about what I wanted - good I thought, a salon that pays attention to its customers and what they want. Not the case unfortunately. Although my new haircut is very nicely done, its not really what I wanted at all! The hairdresser, who I thought was listening when I explained what I wanted, clearly wasnt and instead created a very lovely style, that is totally at odds with my needs! I am now sat with what remains of my hair just about scraped into a ponytail and am googling hair extensions.
As a final sting in the tail, I went to pay and was charged full price! When I queried this and mentioned the website said there was a 20% discount today, I was told that the stylist who did my hair only offered the discount on monday - so be aware people - check before you book - 20% discount is not offered across the board as implied by the website!
All in all, disappointing.
This place is excellent, but it isn’t a cut and dry five stars. I’ll explain.
I’ve never had a pedicure before, so honestly I wasn’t sure what to expect. But I’m impressed. My tootsies are all soft and bright pink and sparkly and exactly what you’d want from a pedicure.
The lady was nice, and they’ve got a half price offer on at the moment which means my treatment was £!3.50. I think anyone who knows beauty salons will agree that that’s a bargain. Even £27 at full price is a bargain.
So I’m thrilled to find such a great place near me, but it’s not a five star place. Even with the garden out the back.
The staff are nice, it’s very pleasant, but it doesn’t wow you. The magazines are two months old, and honestly, it’s a bit tatty around the edges. But there’s a reason the place is as cheap as it is. And if I’m only paying £13.50 for a treatment, I can deal with stuff like that.
I love it here, and they’ve won themselves a new customer. But if you’re expecting something fancy, this isn’t the place for you. If you want a great treatment, for a great price, you’ve found yourself a great little haven.
Profound if only for being the venue which can now proudly say it has been the first professional hairdressers I’ve allowed near my hair for about ten years.
I’ve been using my own pair of clippers and apparently saving an arm and a leg in the process….£19 it cost me! That said, what I’ve been saving myself in money I’ve perhaps somewhat been losing in style.
....well the verdict… not a bad cut according to others. I lest not be the judge of my hair - I have been cutting my own for so long I’ve lost all sense of good or bad hair in regards to my own.
The staff were friendly enough (I was warey because I had heard otherwise), it was quick and I felt pretty good with it when I left.
Could’ve possibly given me a bit of guidance on keeping it a bit more well to do from now on, but I suppose that would put them out of business if they started putting secrets like that about.
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