Shirt Stream

Superb quality, great service. Fast delivery! They have the best tailor in London!!! Recommend to anyone!

I have used Shirtstream for many years and these guys know their stuff; they also are the only London cleaners that I know of that use properly qualified seamstresses in their shops. They also have a proper code of conduct that is on their web site, that they stick to.

Avoid Shirt Stream in Hammersmith! Took my brand new designer top over there for a dry cleanining – the effect: top completely damaged after the cleaning, my complain have been rejected by the manager without giving reasonable explanation and I still paid full price for the cleaning! How wrong is that!

I used this dry cleaners for the first time to dry clean a dress this week. I went in to collect it and was told it would cost £20 (normal day dress, not delicate). I couldnt believe it could cost this much and questioned the price. The lady advised that that was the cost of getting a dress dry cleaned. When I gave her my card and entered my pin she showed me a price list that started at £9 per dress (going up to £20 for an "executive" clean). The lady advised I was being charged the executive charge. I asked her why and stated that I hadnt requested an executive clean (and didnt even know what it was) and she said it was my responsibility to say I didnt want the executive clean. I said that this was not reasonable and the lady simply said "I am no longer serving you, goodbye."

Basically they automatically charge you the highest they can. Caveat Emptor has never been more true!

Probably the worst thing a dry cleaning company can do is to lose the clothes you put in to have cleaned.

Shirt Stream in Hammersmith did just that. And did not admit it until I demanded an explanation as to why my jacket was not back in my possession two days after it was supposed to be, and why nobody had phoned me to tell me what was happening as promised.

Absolutely terrible - do not use Shirt Stream if you value the clothing you are having cleaned.