This person must have gone on a bad day as I have never had any problems here.
It does get busy at dinner time, but is worth the wait :)
Pound Hill, Crawley
The food is nice but the service is appalling! The older woman has absolutely no customer service skills. You also have to order in a simple fashion for example 4 x fish and chips would be 4 fish and 1 portion of chips. Service is very slow.
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The service here was appauling. As the chips were wrapped they were thrown to the counter. Servers both had bad attitude. Chips were awful and curry sauce was lumpy and tasteless. Avoid at all costs.
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Nice cod and chips and great with a voucher that I found in the Weekend Herald. Also, I ended up going back as they had forgotten my saveloy and she gave me two as a gesture of goodwill! Mmmm...tasty and satff are always professionally dressed - nice to see, the Management obviously takes it's business and its customers seriously.
Picked up two regular sausage and chips for the kids and was disappointed with the portion control! The chips didn't fill and 8 and 5 year old let alone an adult...
Will most probably give them another go so they get a chance for a reprieve!!!!
The fish and chips here are the best in Crawley. It's not too greasy and you get a lot! They also do a lot of other things like burgers, pies, chicken and onion rings so everyone in our family has something they fancy. It can seem like there is a long queue but the staff are quick and so you are never waiting too long.
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