This person must have gone on a bad day as I have never had any problems here.
It does get busy at dinner time, but is worth the wait :)
Pound Hill, Crawley
1 Pound Hill Parade, Pound Hill, Crawley, West Sussex RH10 7EA
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The food is nice but the service is appalling! The older woman has absolutely no customer service skills. You also have to order in a simple fashion for example 4 x fish and chips would be 4 fish and 1 portion of chips. Service is very slow.
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The service here was appauling. As the chips were wrapped they were thrown to the counter. Servers both had bad attitude. Chips were awful and curry sauce was lumpy and tasteless. Avoid at all costs.
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Nice cod and chips and great with a voucher that I found in the Weekend Herald. Also, I ended up going back as they had forgotten my saveloy and she gave me two as a gesture of goodwill! Mmmm...tasty and satff are always professionally dressed - nice to see, the Management obviously takes it's business and its customers seriously.
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Best fish & chips in town. Sausages are not very nice, I threw the last one away and the premium chicken burgers are always overcooked!
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Yes, I Felt the same way when i had they’re sausages.
Picked up two regular sausage and chips for the kids and was disappointed with the portion control! The chips didn't fill and 8 and 5 year old let alone an adult...
Will most probably give them another go so they get a chance for a reprieve!!!!
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love this chip shop, travel here from southgate area as i prefer it to our local one
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Went there this evening normally excellent quality, told 20 minute wait for Haddock, still no haddock in sight, took home cod that was over cooked or been waiting too long !!! :(
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Easily the best quality fish and chip shop I have been too in the UK. Delicious food and great staff always.
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The fish and chips here are the best in Crawley. It's not too greasy and you get a lot! They also do a lot of other things like burgers, pies, chicken and onion rings so everyone in our family has something they fancy. It can seem like there is a long queue but the staff are quick and so you are never waiting too long.
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It is nice here sometime it can be great sometimes really bad, depends on who is cooking, service is good they always smile no matter how busy it is.
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Probably is the best fish and chip shop around, but the chips have been undercooked 3 times out of 3.
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Best Fish & Chip shop for many, many miles around hands down, it's the ONLY place to go for fish & chips in my mind.
Also it's in Pound Hill, not Crawley Down.
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Amazing Fish and Chip shop in Pound Hill. So good has even won awards. A serious must try!
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