This is a hard one to write...
I've frequented this establishment in the region of 40+ times in the past 2-3 years. I love idea of the german beer hall upstairs and the food downstairs and when we first started going there, it really lived up to it's niche marketing...
Unfortunately the management seem to have lost the essence of what made this place good.
1) Playing loud "dance" music in a german beer hall is wrong. This use to be kept to 1-2 nights a week but I've witnessed it during the week in recent months. One of the reasons we started going here was that we were fed up with loud (and mostly crap) musicians in the Porterhouse.
2) The food is pretty good value (try the burgers, steaks, fish and chips) but there are better deals out there for the same quality food. However, another bug bear for this place is that while multiple vegetarian options are presented, we have never seen more than one dish actually be available. Over the course of 25+ visits, this is unacceptable.
3) The service levels have deteriorated dramatically in the past year. So much, that we've been left over an hour waiting for plates to be taken and desert orders taken - after 2-3 incidences of this, we start going up and getting the bill because the staff would just not provide service.
4) The price of drinks here is above average and while there is an excellent choice, people are no longer willing to pay €6+ for a pint of german beer that costs less than €2 in Germany.
I refuse to frequent this place for food or drink any more on the basis that they do NOT value their repeat customers and have found alternatives instead...
Sad days because the concept is good. :(
Comment 1 comment on this review
Thanks again to the bar staff in the upstairs beer hall for looking after us @DublinWordPress last night.
Same time and place next week.