by Scipio
Hawes & Curtis
Kensington, London
- Address:
-
171 Kensington High Street, Kensington, London W8 6SH
Tube:
- Kensington High Street Station (0.2 km)
- High Street Kensington Tube Station (0.3 km)
- Contact us:
-
020 7937 9577
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1 review of Hawes & Curtis in English
“Terrible service”
Firstly, I’m 6’2 and a runner so pretty slim. The shirts dont fit, simple as that. you either get something too big or too small.
Secondly, once you discover this, you’ll take them to the shop for a refund, i purchased online. They’ll not do you a refund in the store, policy states that they have to be back in the warehouse prior to the refund being processed. Policy states this takes 7-10 days.
It’s been a month now since i returned the shirts, several emails and phonecalls later and finally they have acknowledged the shirts are back in the warehouse, that was a week ago… I’m still waiting for the refund…£££
Awful shirts, awful service. Do yourself a favour and go to TM Lewin instead.
Update – it’s now the 18th Jan and still no refund!! Thats a full 11 days after they acknowledged the return and nearly a month since the actual return..
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