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Debenhams

Soho, London

4 13 reviews Rating details

Debenhams has 153 stores across the UK and Ireland and a fully transactional website, reflecting Debenhams' commitment to offering our customers greater value, a wider choice and excellent service ... show more
Address:

1 Henrietta Place Oxford Street, London W1D 2DH

Tube:

  • Tottenham Court Road Tube Station (<0.1 km)
  • Goodge Street Tube Station (0.5 km)
Contact us:
08445 616161

www.debenhams.com/

User's info
  • Price range: Average
  • Credit cards accepted: Yes
  • Parking: Street
  • Disabled access: Yes
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13 reviews of Debenhams in English

Very Important Qyper medal for LinaJennyAmelie User photo: LinaJennyAmelie
LinaJenny...
Hamburg
127 reviews
Offensive content?
5 stars for Debenhams
Review of Debenhams from 9 May 2012
I like Debenhams. Though sometimes the exclusive environment of Selfridges is a bit nicer, this is my second favourite department store on Oxford Street. I would not say my second favourite as I would be doing Liberty wrong in saying so.
 
Anyway, I am quite a regular in their beauty department but I also love their underwear section. You can find everything you may need from clothes to electric equipment and even marshmellows. They have a travel centre, a restaurant and so on.
 
In the underwear section you can find everything from big to small, high and not-so-high prices and brands from their own to Triumph and Wonderbra. They also offer free bra-fittings which I can really suggest you to do. Studies have shown that more than 80% of women wear the wrong size bras!
 
Their beauty section is on the ground floor, right when you step into the store. Most major brands can be found here from Benefit (they also have a Brow Bar here) to Bliss (also with a Spa area) and Dior. In my experience it is useful to have either a Beauty Club Card (if you buy beauty regularly) or to have a look out for one of their discount weekends with up to 15% off in beauty.
 
Furthermore, in the back (a little bit hidden) you can find a number of nail bars for example from Nails Inc. The service on all counters is really great, staff is friendly and from the brand rather than the store. Particularly friendly is the staff at Dior and Clinique counters. At Chanel, my experience was not too great.
 
Overall, a few things are missing in my opinion. A real jeans area for women. The men have Levi's why don't we have it too? In the beauty section, Kiehls should be added and the entire floor should possibly be revamped especially considering the new John Lewis beauty hall next door!
 
Debenhams gets five stars from me because I like the way they treat customers and staff. Staff is friendly, prices are good and regular offers make shopping even more fun. I am sure to be back and look forward to the summer sales!

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Very Important Qyper medal for traceymod User photo: traceymod
traceymod
Geneva
639 reviews
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5 stars for Debenhams
Review of Debenhams from 17 April 2012

A bit nostalgic about this Department store because i used to work here for Clinique many moons ago. it is still my favourite Debs store and i always get great service here. I love the men’s basement section as the staff really do offer the best service and i also love the restaurant and cooling area£ When my kids were younger it was a great place to find nice clothes at a bargain price.

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Karin J
Vienna
129 reviews
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4 stars for Debenhams
Review of Debenhams from 18 January 2012

Like Debenhams, like them even more during sales time! Good service and range.

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absinthecity
London
276 reviews
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5 stars for Debenhams
Review of Debenhams from 27 May 2011

This huge department store has 'guilty pleasure' written all over it. I was initially lured in here by some vouchers, and have to admit I've been popping in from time to time ever since - mostly to pick up reasonably-priced home items (the third floor is a bit of a haven) but also to shop the various high street clothing concessions.

There are also several cafes in store, and there's nothing quite more welcome in the middle of a tiring shopping expedition than holing up here for half an hour with a cup of tea and one of their jam scones. Then back on to the shop floor for more retail therapy! They almost always have a sale on of some sort, so it's always worth a look if you have a specific purchase in mind.

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User photo: Siany
Siany
London
823 reviews
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4 stars for Debenhams
Review of Debenhams from 11 October 2010

I make no secret about the fact that I don't like department stores. Hate them, never shop in them and generally get quite stressed when I'm in one. HOW do they make them so you can't escape?!? All the escalators are in the wrong place! It also upsets me that you can't get in or out without doing the 'perfume counter assault course'. I don't like being sold to when I'm buying perfume. You can't make me decide I like the smell of something.

But then Debenhams were really really lovely, and it threw me a bit. I enjoyed shopping here. Maybe it's because I wasn't in a rush, maybe it's because I spent time in here not being stressed out. But their staff were friendly. Really friendly actually. The girls on the tills trying to be helpful as possible. The D&G perfume girl who was helpful without being pressurising. All of the niceness makes me like them more than I like department stores. Any that's pretty impressive.

I don't think I'll ever be the kind of girl to shop in department stores. I certainly wouldn't stop and have a glass of wine in one. But their friendliness last week means that I wouldn't just shop online anymore. Next time I walk by, I might be tempted to pop in.

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skhiremath
30 reviews
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4 stars for Debenhams
Review of Debenhams from 1 October 2009

This is a great place to shop...One of my favourite shops in London for shopping perfumes...Filled with latest best sellers with great discounts and gifts. You'll luv to get great offers anytime...
Ideal time to shop, is on weekends filled with loads of fun...
Try it...

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User photo: pinkystan
pinkystan
Leeds
764 reviews
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3 stars for Debenhams
Review of Debenhams from 6 December 2008

I came here on one of the 'WOWEE LOOK ANOTHER 20% OFF SALE COME AND BUY SOME STUFF’ days and got accosted by some mincey men with nail buffers and then gagged on Kuros, and thus found the whole episode most upsetting and had to leave.

Comment 4 comments on this review show all

  • gohn, 11 December 2008:

    What’s the deal with the random “I think it’s spelt…” tag?

  • pinkystan, 11 December 2008:

    Someone’s tagged it 'conveniant’, which is very poor spelling, and that frustrates me.

  • gohn, 11 December 2008:

    I was about to respond with a hilarious comment with a spelling mistake in it, but I’ve thought better of it. :)

  • pinkystan, 21 December 2008:

    You’re learning fast, I like it :P

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User photo: zara77
zara77
London
119 reviews
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2 stars for Debenhams
Review of Debenhams from 19 November 2008

There are so many floors and so much to buy,that a girls gotta be wearing her trainers. Especially during the sales! There are some really good bargains to be found.

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User photo: saira12
saira12
Reading
43 reviews
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5 stars for Debenhams
Review of Debenhams from 22 September 2008

the best clothes ever!

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snibor
London
14 reviews
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3 stars for Debenhams
Review of Debenhams from 19 September 2008

Good in parts- I never usually would shop in Dbenhams, im 27 and like my fashion fix to a point, but a friend of mine recommended the St George by Duffer range on Menswear. Its quite casual but in a young trendy kind of way. I checked it out and Id recommend their Selvage jeans, which at £60 is alot cheaper than most places on the high st (minus Uniqlo).
Rest of Menswear is a bit hit and miss!

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User photo: sindygirl
sindygirl
68 reviews
Offensive content?
3 stars for Debenhams
Review of Debenhams from 19 August 2008

Debenhams is good as you get all designers on one floor much llike fenwicks in brent cross.

the mens floor has some really trendy stuff.
lighting is good especially if your building your home.
coffe is nice and they have a retro 60s american diner on3rd floor.

they are very good on makeup as they have ameriacn brands that other stores dont stock.

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akintaiwo
London
69 reviews
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5 stars for Debenhams
Review of Debenhams from 12 July 2008

This is one of the top shops along oxford street,i have no doubts in my mind that debenhams range amongst the best were you can designers outfit for a very good price and quality is guaranteed,whatever you desire you can get in this department store.

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User photo: Sher
Sher
London
40 reviews
Offensive content?
3 stars for Debenhams
Review of Debenhams from 6 November 2007

In my teens I worked in a Young Fashion concession at Debenhams, therefore, have a great insight as to how the place works and runs, this particular one is immaculate. Not just in customer service but in variety and Decor. The only thing that does let it down is the Young Fashion Dept, it just always looks a mess at the end of the day, a bit like a jumble sale. It is great though as you could probably do all your Xmas shopping under one roof.

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