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Stuarts

Shepherds Bush, London

8 reviews

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Menswear Shops Shepherds Bush | Menswear Shops London

Address:

35 Uxbridge Road, London W12 8LH

Tube:

Shepherd's Bush Market Tube Station (Hammersmith & City) (<0.1 km)
Goldhawk Road Station (0.3 km)

Contact us:

020 8749 4056

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User's info

Price range: High end
Credit cards accepted: Yes
Air conditioning: Yes
Parking: Street
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Ben's Fandabidosy Shop

69 Philbeach Gardens, London SW5 9EE

Clientservices1: “test” more...

8 reviews of Stuarts in English

J_Hughes
London
1 review

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Review of Stuarts from 16 January 2013

top end lovely shop!!! usually drive by on my commute into London so one day decided to pop in, got some great bits in there, staff were very helpful and friendly!

highly recommend this store, if youre looking for quality and a service then this place is the one, its not all places where you can walk in and feel acknowledged but here they are great.

top job guys! thank you, will be returning for sure.

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shoopermum
London
1 review

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Review of Stuarts from 8 January 2013

Having never visited the shop or used the website, I came across Stuarts online whilst looking for a particular parka that wasnt available anywhere in London and I was getting desperate before Xmas, I called the orderline in the afternoon and by the following morning the Parka had arrived exactly as I ordered. Thought I would write this review as the customer service and in particular the person I spoke to (didnt get his name!) were brilliant and reassuring that my goods would arrive on time and they certainly did. Nice one Stuarts! would definitely use again!

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liam1969
London
1 review

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Review of Stuarts from 1 January 2013

Loved the shop, was over at Westfield on Monday for a last minute shop got tired of the over crowed places and decided to have a look around local. Knew Stuarts was around as been on the website loads. Great Shop, good sale offers and fantastic selection of brands.

Friendly staff couldn't have been more helpful even though they were so rushed off their feet, keep up the good work lads, so happy to see that there are still some good independent shops about.

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richie1968
London
1 review

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Review of Stuarts from 28 December 2012

Stumbled upon this designer shop and was interested in one of their CP jackets however having seen their over-expensive prices and furthering reading the poor review from a customer, I think it wise to take my business somewhere else. Staff inside the shop looked as if the worlds going to end too . . . :-(

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Modfashion
East London
1 review

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Review of Stuarts from 15 December 2012

Been shopping here almost five years and saw what the last comment was. Its one of the best places I know in London. I was mainly a shopper at Liberty or Selfridges, and since found Stuarts I haven't had the need to go back to any of my last joints, Top shop, Top clobber top service.

Oh and if you haven't already visit the website. I got mates who shop online at Stuarts that have never had a bad thing to say about the service.

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jonnye1960
Milton Ke...
1 review

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Review of Stuarts from 5 December 2012

After traveling down from Northamptonshire to buy a £150 Schott jacket seen for sale after happening to be in Shepherds bush (I have a security jacket purchased in 1996 and still going strong hence I know what Schott jacket quality is like) I was bewildered to find that barely two weeks went by, hardly wore the jacket and the threading on jacket started to come undone. On return to shop they gave us a 'cock and bull' story that 'a lady normally cuts the threads but hasn't on this occasion', I asked for a exchange (I seen a jacket of similar kind however they were charging £600 or so) as they were unable to exchange I asked for refund, they then said that they don't do refunds, what good is that when I was willing to accept an exchange? They then said 'read the notice' and were extremely rude, when I purchased jacket there was NO notice I seen, they said it's on CCTV, I demanded to see CCTV - they declined, got angry and gave me £150 back and threatened to break my legs - so I vacated premises quickly. This Stuwarts organization has no people skills whatsoever, the designer gear in this shop could be from a backend of a truck - seeing as their customer service was pants if you value your money DO NOT purchase from here (especially you could 'get your legs broken' too if your not satisfied and want a exchange/refund) - total crooks. Avoid this shop - go to Debenhams or House of Fraser etc, you'll have a guarantee and won't get (or shouldn't get) threatened too.

Have fun

Jon

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Comment 1 comment on this review

StuartsLondon, 15 December 2012:
Thanks for your comments. We have looked into the matter with the shop staff and feel they have dealt with the matter accordingly. You had already exchanged the jacket you originally bought because you disliked the lining. After we had given a replacement which you had worn for two weeks , you asked as for another as you disliked the stitching on the outside. The shop staff found nothing wrong with the jacket, but accommodated your complaint the best possible way.
We are sorry you were not happy with your purchase, but accusing the staff of being liars and demanding to see CCTV footage of your original purchase is not a request we can fulfil. The Refund and Exchange policy is mounted on the counter for everyone to freely read. I am sorry you hadn’t noticed it , had you asked at the point of original purchase I am sure a member of staff would have showed you.
We do not make up returns policy on the spot, it clearly marked and written and can be verified by the many regular customers we have built up over being in business since 1967.
Should you wish to contact me personally I am available on Ravi@stuartslondon.com
Yes, notify me about replies

FilaFila
1 review

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Review of Stuarts from 28 April 2011

Don't be fooled by the location. This is an excellent specialist menswear shop which in the age of bland, samey high streets provides something very different. Have a look at the website to get a feel for what they offer but i've found there's something for most age groups. It's an esoteric collection with an extensive and quickly changing range of stock.

Again, unlike the high street, the staff actually know what they're talking about and put themselves out to ensure customers are happy.

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golfnut
London
1 review

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Review of Stuarts from 8 June 2009

Excellent store with loads of retro products, from the 70s, 80s fashion scene.

Friendly staff and found them off there website

stuartslondon.com

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Stuarts

8 reviews of Stuarts in English

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Stuarts

8 reviews of Stuarts in English

Write your review of Stuarts

Places nearby Stuarts

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PLACES NEARBY ...

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