English
Owner's comment
thefountaininn,
19 February 2013:
Fahid1988,
The actual law regarding head on a pint is 4 to 5%, however people often don’t understand that in over sized glasses this head is allowed under the pint line. Some over sized glasses can have up to 20% volume over the line. When doing a continental serve the head would start under the line and rise to the rim of the glass thus giving the look of an extremely large head, however when that head settle the liquid left would be a pint or possibly slightly more.
Comment 2 comments on this review
We apologise that our credit/debit card charge has offended you. Lots of businesses either set a minimum amount acceptable on card or introduce a charge. Some introduce a charge no matter what the transaction level is, whereas we only charge on transactions under £10. Customers are informed as soon as it becomes obvious the charge is going to be applicable. There is a bank machine in the wall of the building next door so customers are always welcome to go there to withdraw cash to avoid the charges. Banks do charge high fees for accepting any debit or credit cards, and therefore this charge offsets some of the fees incurred on low level transactions.
If you cannot afford the same kind of card fee rates I have to pay when my clients wants to pay with a credit or debit card (2.75% – no other fees), I think perhaps you need to think over your business model.
Let’s see – 2.75% of a £5 purchase – that’s all of 13.75 p (let’s be generous and make it 14 p (£0.14).
Think about this – you lost a customer forever because you couldn’t afford 14p less profit – smart business tactic that.
Reminds me of all the coffee shops I saw go under when the internet took off in the US because they imposed fees or a purchase every so often for the usage of the WiFi.
The ones who freely “gave away” access to WiFi quickly pushed their competitors out of business.