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Pierre Lemond
Shoreditch, London
Star distribution
56 reviews
- Address:
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374-378 Old Street, London EC1V 9LT
Tube:
- Shoreditch High Street Station (0.5 km)
- Hoxton Station (0.5 km)
Nearby stations:
- Shoreditch High Street Rail Station (0.5 km)
- Contact us:
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020 7739 1661
pierrelemondphotography
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MAROL IMAGES
25 OAKWOOD GARDENS, ILFORD, London IG3 9TY
We are a Freelance Photographer based in Enfield.
56 reviews of Pierre Lemond in English
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I had 2 photoshoots booked, the first one started well but when it came to viewing the photographs we found the girl showing us photos very rude. We had the last appointment of the day and she kept mentioning that if we are not going to purchase all photos then there is no point her sitting there going through photos. We liked quite a few photos but not all and she said we are being harsh for not liking all photos. How rude is that. She spoiled whole experience for us and I even thought about cancelling second shoot.
But second photoshoot was fantastic experience, we had different lady to show us photos this time and she was so great. She was so patient; she showed us photos few times, didn't push us to purchase all photos.
All in all mixed experience.
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Had lots of fun during my photoshoot. Photographer was brilliant and put us, ease and directed us right.
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Pierre_Lemond_Photography, 7 June 2013:
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Tash, my makeup artist was fantastic. She offered sound advice and knew exactly what my face needed. My friend had another lady who was equally chatty and professional. The photoshoot was very enjoyable and I walked away with some great images on CD, much better than I expected.
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Pierre_Lemond_Photography, 7 June 2013:
Great to hear :)
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I bought a "vintage make-over and photo shoot" voucher to Pierre Lemond. . I chose this because I love the 50’s and
really wanted a genuine 50’s look. In
preparation I bought two 50’s dresses and found the hairstyle I wanted (similar
set to what Dita von Teese has). After 5
phone calls, 6 text messages, a letter and 3 appointment changes (all initiated
by Pierre Lamond office) I began to get concerned. They promised if I accepted the last appointment change I could be in and out in 3 hours. Obviously this didn't happen and I had to come back another day to view my photos (and even though it was a pre-arranged appointment I was made to wait then almost another hour as they had forgotten my appointment). I was lucky as once they discovered I don't have any UK bank accounts, they didn't try any hard sell tactics (in fact just wanted me out of there).
On the day of the shoot I was extremely nervous, but the receptionist was very kind and friendly (though wasn't aware of my appointment). Unfortunately looking through the promo-folder it turned out Pierre Lamond does not specialize in vintage, in fact appeared to specialize in photos focusing on ladies' crotches with lots of flesh and lingerie showing. This just made me more nervous.
On the day of the shoot I was extremely nervous, but the receptionist was very kind and friendly (though wasn't aware of my appointment). Unfortunately looking through the promo-folder it turned out Pierre Lamond does not specialize in vintage, in fact appeared to specialize in photos focusing on ladies' crotches with lots of flesh and lingerie showing. This just made me more nervous.
My make-up was great, fabulous 50’s red lips and false eye lashes, (though the voucher indicated I would receive a facial or cleanse/tone/moisturise and this didn’t happen).
Then came the hair……..I was told I couldn’t have a vintage set the way I’d chosen as they only did “dry sets” and what I wanted had to be done as a “wet set” (I found out later this isn’t true). I was SO nervous and the hair lady got really upset and my hair ended up looking like spaghetti with a matted clump or growth on top of my head. It was a disaster, I couldn’t wear any of the dresses I’d bought especially for the shoot as it was no longer “vintage” and then the photographer spent the whole shoot on his mobile, not at all interested in getting creative or having fun.
Saddest of all, there were some beautiful poses (my suggestions as I was trying to avoid crotch shots at all costs) that were ruined because of the matted clump on my head (it collapsed halfway through, looking even worse than to begin with). Also annoying was that without asking me some photos were taken in black and white which are useless for the purposes I was using them for and completely unnecessary as with photoshop one touch of a button and you can get b&w if you really want it. Probably, for me, the worst of all was that I asked to have my photos without any air-brushing, but not only did they airbrush my face to within an inch of its life, they also elongated my face to make it allegedly look better, I had self image issues already, now decided I need therapy.......
I learnt my lesson, to research properly before purchasing a voucher again.
I would like to mention that the staff tried hard to be nice (hence the 2 stars versus zero), they just didn’t know what to do when things went wrong (changing appointments at last minute and not showing up when promised or having someone on the verge of tears after getting their hair done) - a normal customer service practice would be to follow up, I did put down all of this feedback on their feedback form, but never heard back.
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Had a terrific afternoon. Thank you to everyone for the incredible photos. My best friend Jen is coming on Thursday!! x
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Good fun , great makeup and photos at the end. A little waiting between makeup and photo shoot but that' s to be expected. I recommend bringing a friend as it will make it even better.
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Pierre_Lemond_Photography, 7 June 2013:
Great to hear you had a fun experience. Delays can often occur, thank you for your understanding. We hope to see you again.
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I had my photos done about 3 years ago and only during January of this year did I realise that their 'finance' option places you under a debt management company which everybody failed to tell me at the shoot, therefore damaging my credit score and limiting me to what I can and can't do.
Therefore, don't bother with their finance option as it will destroy your finance score around you without anybody telling you and oh the company they place you under is called 'Paladin'. Refuse for finance options straight away and avoid the damage altogether. As no-one kindly told me I am now going to seek further advice from legal sources to see what I can do about this mishap and make sure that it does not happen again!
Otherwise the photos were ok on a positive side I guess, but i agree with others and the fact of pressure from the staff. It's like they were there just to palm you off onto one another and then push you out the door again.
Therefore, don't bother with their finance option as it will destroy your finance score around you without anybody telling you and oh the company they place you under is called 'Paladin'. Refuse for finance options straight away and avoid the damage altogether. As no-one kindly told me I am now going to seek further advice from legal sources to see what I can do about this mishap and make sure that it does not happen again!
Otherwise the photos were ok on a positive side I guess, but i agree with others and the fact of pressure from the staff. It's like they were there just to palm you off onto one another and then push you out the door again.
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Pierre_Lemond_Photography, 23 April 2013:
We offer interest free installments as a flexible way for clients to keep their favourite shots. Like any plan whether it be a phone contract or gym membership the individual is responsible for keeping up repayments. Should you wish to discuss this with management please call us on 020 7739 1661.
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Mystery313, 24 April 2013:Phone contracts or gym memberships aren’t handled under debt management companies, they would however tell you first before taking the contract out that they were first debt management companies to enable the use of these ‘flexible payments’. On the other hand yes the individual is responsible for the repayments and I have never missed a payment (That’s that one cleared up).
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This is a follow-on comment to my initial review below.
I just want to say I have found Pierre Lemond to be very responsive to customer complaints. On my photoshoot day, I got a great welcome, friendly and fantastic makeup & lovely poses but was displeased with my viewing experience after the photoshoot. I submitted this complaint online on their website.
I was contacted within a day, and I am impressed with the manner with which my complaint was resolved in a very timely and satisfactory manner. They do take the customers seriously and want you to have the best experience. Thumbs up Pierre Lemond and thanks! :-)
P.S - please find someone else to handle the viewing process though, it's a key part of the experience.
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My friend and I got this as a voucher from groupon - we had a friendly welcome, nice makeup artists, the photos were quite nice but way too pricey, and during viewing + payment, the lady put my friend and I under so much pressure to quickly decide and select a "package" and spread payment over 12 or 24 months - and she kept repeating we were keeping her from her next clients just because we wanted to think about it for a while - I mean £1000+ for 24 photos is a lot of money and definitely deserves some thought. Awful customer service.
I do not think I would come again to Pierre Lemond nor recommend it to friends. And the photos are way too expensive compared to others I have been to.
P.S - please find someone else to handle the viewing process though, it's a key part of the experience.
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My friend and I got this as a voucher from groupon - we had a friendly welcome, nice makeup artists, the photos were quite nice but way too pricey, and during viewing + payment, the lady put my friend and I under so much pressure to quickly decide and select a "package" and spread payment over 12 or 24 months - and she kept repeating we were keeping her from her next clients just because we wanted to think about it for a while - I mean £1000+ for 24 photos is a lot of money and definitely deserves some thought. Awful customer service.
I do not think I would come again to Pierre Lemond nor recommend it to friends. And the photos are way too expensive compared to others I have been to.
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Pierre_Lemond_Photography, 15 April 2013:
Sorry to hear this Tayou. We want everyone to have a fantastic experience and go home happy with any decision they make. We’re sorry you felt rushed when making your decision. We allow an hour for viewing which, until now we’ve found this to be an adequate amount of time for clients to make their selection. We will review this and thank you for letting us know. Should you wish to discuss your order please feel free to call our customer Service department on 020 7739 1661 and we will be happy to help.
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My best friend and I were there yesterday and overall walked away happy. Our Groupon voucher gave us one free each and we ended up buying an extra photo each. I felt the voucher was great value for money, friendly people with good vibe.
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cool
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Pierre_Lemond_Photography, 15 April 2013:
Thank you and glad you had fun.
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I won a makeover/photo shoot from Pierre lemond couple of weeks ago, and honestly didn't have a clue what to expect as it was my first ever photoshoot. I was greeted by a polite host and was asked whether I wanted anything to drink.
The make up artists at the shoot were very experienced and made me look beautiful! The photographer was very professional and helpful when it came to doing the right poses. Although I thought I would be uncomfortable, he made me feel at ease. Some of the poses he advised me to do seem to be very bold and rigid however the pictures came out soo natural which I was extremely impressed about. The quality of the pictures and the effects are absolutely amazing!!
I do feel however that at the viewing stage that its quiet time-pressured and so it becomes a bit frustrating when choosing the perfect shots especially when they are so many of them. I feel that they could proberly take more time on this aspect of the shoot. The lady at the viewing stage does rush you abit which is quite the inevitable when they are soo many clients waiting, but I do think that everything else was perfect and only for this reason I have had to give it 4.5/5
Overall I would really recommend anyone to Pierre Lemond, and I was thoroughly happy with the shoot and the pictures, I would come back again!! :)
The make up artists at the shoot were very experienced and made me look beautiful! The photographer was very professional and helpful when it came to doing the right poses. Although I thought I would be uncomfortable, he made me feel at ease. Some of the poses he advised me to do seem to be very bold and rigid however the pictures came out soo natural which I was extremely impressed about. The quality of the pictures and the effects are absolutely amazing!!
I do feel however that at the viewing stage that its quiet time-pressured and so it becomes a bit frustrating when choosing the perfect shots especially when they are so many of them. I feel that they could proberly take more time on this aspect of the shoot. The lady at the viewing stage does rush you abit which is quite the inevitable when they are soo many clients waiting, but I do think that everything else was perfect and only for this reason I have had to give it 4.5/5
Overall I would really recommend anyone to Pierre Lemond, and I was thoroughly happy with the shoot and the pictures, I would come back again!! :)
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Pierre_Lemond_Photography, 15 April 2013:
Thank you Nolly. We’re really happy to hear you had a great day with us. All of our team are dedicated to creating a great experience for everyone from start to finish. We appreciate your comments regarding the viewing time and will see what we can do about this. Thank you and we hope to see you again.
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At first I was nervous but I was soon put at ease by the host James, I really don't like to take photos and the guy who was taking my photos made me feel super comfortable. He had a vision on what I wanted for my photos and really helped me achieve the look I wanted. Great place, friendly people. All of them are funny, just in case you think you won't laugh. I got my photos earlier than expected which was a nice surprise.
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Pierre_Lemond_Photography, 15 April 2013:
Thank you Jojopop. Just like you a lot of people are nervous and apprehensive before their shoot and end up feeling at ease very quickly once in the studio. We love making people look beautiful, it’s what we do. Thanks for the review, great you got the look your were after.
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I have to agree with tayou123. I am very disappointed with this place. I did the photoshoot last week with my sister. Never mind the lady who was putting us under extreme pressure, she was confusing us all the time with dozens of different packages plus deliberately adding my deposit to it (which is obviously my money, just paid a few weeks earlier) to make the price look smaller, which was very annoying. We could not see the photos properly as there was no time to really look at them and it was really hard to make up our minds in 5 minutes. Much to our surprise, the lady did show her annoyance at us, saying exactly what tayou123 mentioned - that she has clients waiting and we have to decide right NOW! My biggest problem, however, is that the photos are of a really bad quality because of poor make-up and not very professional photographer, eg. half of the leg/hand cut on the picture etc. The make-up artists did not do a great job unfortunately. I asked for a naturally looking smoky eye and what I got was way too much eye liner that was not spread properly plus half of the false eye lash hanging out...and yes, it is perfectly visible on the photos which makes them look just awful. Unfortunately with all the pressure I did not see these defects while I was there. So now I ended up with photos I do not like. I really regret not taking the one that was free and leaving...
If their cheeky tactic is how they want to get the business done I do not want to deal with them ever again and will certainly not recommend it to anyone. A false smile is certainly not going to get them anywhere in the end!
If their cheeky tactic is how they want to get the business done I do not want to deal with them ever again and will certainly not recommend it to anyone. A false smile is certainly not going to get them anywhere in the end!
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Pierre_Lemond_Photography, 15 April 2013:
We’re sorry to hear this Helzuki. Our makeup artists are all incredibly experienced and talented at what they do so we’re very sorry to hear your makeover wasn’t perfect. Most people love their photo’s and end up getting a collection however in same cases we might not meet the individual’s expectations. Purchasing is completely optional, we offer a full money back guarantee on all booking deposits should a client not make a purchase. If you would like to discuss your order please call our Customer Service department on 020 7739 1661 and we will happily review your order. We want you to love your shots and be entirely happy with your selection.
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It was my first photoshooting and I loved it.
I'd like to do another it was well worth it.
Nice poses, nice studio. You feel at ease quickly.
I'd like to do another it was well worth it.
Nice poses, nice studio. You feel at ease quickly.
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I went to Pierre Lamond and I have to say I had a couple of the most amazing hours I have ever had! My host James was such a sweetheart and so much fun, I felt totally relaxed despite going on my own and being quite nervous on the day. I'm not a natural in front of the camera so I was a little nervous.
I had gone with the hope that I would do a bikini shot but was unsure as to whether I would.. the photographer made me feel so at ease that I did it even though I am actually quite shy and I was so pleased with the results! It felt very unintimidating.
My hair is as flat as a pancake but the hair lady managed to give me the ultimate in big hair which lasted all day and night..and my make up was exactly what I asked for 60s drama!
When I saw the photos I was stunned, I would have loved to have got more and I totally think it was worth every penny...the guy that showed my photos was totally unpushy and lovely and gave me really good advice on which ones to choose. I felt like a film star..the music was blaring and all the staff were absolutely so much fun.
I would go back in a heartbeat and can't wait to..by far one of the best mornings out I have had in a long time, and the sangria was delicious! What a fab bunch I totes recommend ALL of them.
I had gone with the hope that I would do a bikini shot but was unsure as to whether I would.. the photographer made me feel so at ease that I did it even though I am actually quite shy and I was so pleased with the results! It felt very unintimidating.
My hair is as flat as a pancake but the hair lady managed to give me the ultimate in big hair which lasted all day and night..and my make up was exactly what I asked for 60s drama!
When I saw the photos I was stunned, I would have loved to have got more and I totally think it was worth every penny...the guy that showed my photos was totally unpushy and lovely and gave me really good advice on which ones to choose. I felt like a film star..the music was blaring and all the staff were absolutely so much fun.
I would go back in a heartbeat and can't wait to..by far one of the best mornings out I have had in a long time, and the sangria was delicious! What a fab bunch I totes recommend ALL of them.
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My sister and I 'won' a free photoshoot, found the place fairly easy due to the directions they gave us and turned up unsure of what to expect. We were greeted, had our coats and bags taken and were given a free orange juice. We filled out a form letting them know exactly what we wanted to get out of the experience and we had the chance to talk to our stylists and discuss ideas and techniques. I was really impressed by my hair and make-up and got on really well with the stylist! We had two free sangrias and were then called to change into our first outfits. We had an hours worth of taking photos, managing to fit in 5 outfits and we then filled out another form letting them know what we thought of the experience and we were asked to recommend 7 friends for a free photoshoot. The people I recommended were pleased and excited I recommended them. We were taken into a viewing room and were impressed with our pictures, we narrowed it down and ended up with a good deal, even if it was quite expensive, I must have saved about £200! I felt really welcome and at ease. All the staff were friendly, considerate and a good laugh. I'd really love to go back and have another photoshoot!!
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I really had a great fun experience. The staff were excellent and so friendly. My husband and I are both thrilled with our photos. 5/5. Thank you to everyone.
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Pierre_Lemond_Photography, 15 April 2013:
Thank you. We love nothing more than creating a wonderful day with beautiful photo’s for everybody. Happy to hear we were able to do this for both you and your husband. All he best.
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Nice vibe, friendly people, great shots. Will definitely go again.
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This was my fourth photo studio I have been to in 6 years and easily the best. My makeup artist was such a sweet heart she even wrote down the look she created for me. My host was so friendly and kept me entertained throughout the entire day honestly I didn't want the shoot to finish either. I love my shots and I've had some amazing comments ha my husband almost didn't even recognise me. :) When you go ask for an espresso coffee too...excellent!
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Pierre_Lemond_Photography, 15 April 2013:
Wow thank you so much. Thank you for sharing your comments.
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My makeup artist was a lot of fun and really went to town on my vintage look I was going for. I thought I’d like around 2 or 3 pictures but when I saw them I was surprised how good they came out. You don't have to go overboard and buy them all, I bought 12 that's enough for me and they're all slightly different. I recommend bringing plenty of outfits that way if you are unsure what to wear you can always ask when in the studio. My only regret I didn't bring my sexy underwear!
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Comment 1 comment on this review
We take our customer service very seriously, would you mind emailing us at contact@pierrelemond.com with more information about both sessions, including session dates, name your appointments were booked under etc. The more information we have will help us to look into this matter. Thank you. I look forward to receiving your email. Kind regards, Management