Panini House

Since Westfield’s is quite dare, me and my friend decided to have our lunch at the Panini house, the place looked great and the food looked quite appetising, however, the customer service and hygiene was extremely poor, no gloves or hair covering is worn. I ordered Mexican tuna with cheese Panini, but was served tuna sweet corn Panini, I then had to order the 2nd time, this time the man put the the plate on the till and said “here you go” aggressively, the man was very rude and ignorant, however, this time he forgot to put the cheese. My friend ordered the same thing with cheese, and again he didn’t put the cheese, so she had to get up and remind him. Also an elderly chap entered the shop asking for ice cream, as the shop has sign outside that they sell ice cream, but they don’t sell ice cream, the man at the till was very rude to this elderly chap. Me and my friend definitely won’t be returning. The man was not apologetic, and charged us full price regardless of his errors and he didn’t handle criticism very well. Has to be one of the worse place I’ve ever been too, really spoilt our day.

If you want a large, fat, panini with tasty filling... then this is the place. It's also convenient as it is just around the corner from the mainline and central line shepherds bush station, this is a great place for a refueling break. I'm not however that keen on their bacon sandwiches, these are somewhat lackluster. Good service, friendly staff and lots of filling/food options (plus an eat in area if you have any waiting to do), make this a regular stop for me. Oh did I also mention the price, it's really reasonable.

i found this through these reviews. as others have said, i’ve avoided it/ignored it - but it’s great. nice quiet coffee after the movies. comfy sofas, quiet tv. will use more often.

Another Panini House addict here!

A friend of mine also introduced me and I’m so glad she did. It really is a hidden gem in the Bush. As a reference, from the Central Line tube turn right, towards the Green, past the traffic lights on your left and it’s just a couple of steps past there.

The name is slightly misleading as they don’t limit themselves to Paninis. If you’re there at a lunch time you’ll see the huge pan of paella on the counter too, amongst other things.

I’ve only ever had the falafel wrap so I can only comment on that but my theory is go with what you know. The falafel wrap is so tasty and filling and yet it’s just £3.50! You really must try it, you can pick what you have with it i.e., salad, hot sauce or not.

I haven’t eaten in there but I’d like to one day as it looks really pleasant, and it would be a welcome break.

Really nice café. Stopped in for a quick bite because we had to catch a movie, and glad we did. There are tables for two in front, but comfortable leather sofas and low tables in the back. They make lots of types of filled panini: chicken and avocado, tuna, etc. We had a Greek salad and a falafel wrap, both of which were tasty and quite cheap (the wrap and side salad for £3.50 was huge and I could barely finish). Friendly staff, too.

They don’t take cards, so bring cash (there are a couple of cash machines nearby if you need them).

I’ve always thought Panini House looked a bit dodgy so have avoided it, despite it being conveniently placed right near the Central line station.

My chum asked me to meet her there though, so I reluctantly obliged and was instantly charmed.

Past the sandwich making area is a place to chill off in some style with big sofas and armchairs. Nearly all the dishes are under £4 including hot meals which are generous and healthy. It’s a bit of a mission to get to the toilets – out the back and down the stairs, but the back is littered with green plants and the toilets are pretty clean.

Coffee is very good, tea is only 70p! and the staff are great. I am now addicted to the Panini House.