Good review! It is not that busy there, so no excuses! I am definitely not going back.
29 Bond St, Ealing, London W5 5AS
- Ealing Broadway Station (0.4 km)
- Ealing Common Station (0.7 km)
- West Ealing Railway Station (1.0 km)
- South Ealing Station (1.2 km)
- Contact us:
020 8566 4141
1453 London Road, London SW16 4AQ
“Welcome To New Woks Cooking Halal Chinese Restaurant The First Strictly Halal Chinese Restaurant In South London Completely Pork Free No Alcohol Sold Or Allowed All Meats are supplied by HMC approved butchers New Woks Cooking...” more...
13 reviews of La Cantina in English
Starters were actually very good but 15 minutes after we finished them the waitress asked if we were ready for our main course. Errrr yeah. ONE HOUR later our main courses arrived, one of which was the wrong order. 3 of us had pizzas, 2 of which were American Hots with practically nothing on them. No cheese, 5 little bits of pepperoni and about the same number of small slices of chilli. It was more like garlic bread. I'm not a pizza heathen - but these were so bare of toppings, it was like a misers dinner.
The pizza base itself was pretty good, thin, crispy and properly cooked.
In the meantime a young couple arrived and left after an hour because their food had not even begun to be made.
Then our waitress walked out with her coat on, crying. They had sacked her for getting the order wrong! That kind of ruined the mood.
It was a bit like Ramsey's Kitchen Nightmares, I was looking round for the hidden cameras.
All they need to do is get the food to the tables quicker and make sure the pizzas have the right toppings on. Was the normal chef not there? Oh and get the orders right.
Price was good - 3 courses for 5 people and 1 bottle of wine: about £70.
we are a group of 4 friends that eat regularly out and like to try new places, someone talked about la cantina as a good place to eat, fresh food , friendly staff etc etc... so there we went , the place is nice, nothing too much but with a good feeling about , we ordered calamari to start , very well presented , tasted great, just perfect.
main course: we had a pizza, capriciosa,same again , very tasty, each mouthful was a new experience,just perfect again.
the downside of it, it was the staff, the girl that served us didn't speak very well english , but she made up with a very good costumer service, she was fast and very friendly.
overall a very good experience.
would definitely recommend it.
We went there over the weekend as all our favorite restaurants were full. La Cantina was almost empty and we thought, lets give it a try. Real Italian food prepared by polish people, not what I expected. Garlic bread was just a long dry bread, same with the order of "bread and olives", no taste. My friend asked for mussels and specifically asked if they were fresh and the waiter answered arrogant "yes, of course". My friend fell sick this night, what a surprise. We had ordered more drinks, but the empty glasses where never taken away. The main course was average - pasta all right, pizza really dry and calzone with raw mushrooms. I work in the same industry and I was not pleased with neither the service nor with the food. Will not recommend La Cantina in anyway and will never return.
The replacement is far from knowing what a well done pizza is. I'm not trying to be uptight here.
The American Hot pizza ordered was dry, tasteless, not 'hot' or spicy at all.
The Risotto with tiger prawns was a watery short grain white rice, with maybe 6 prawns in total, -only 1 king prawn on top-. The chef surely doesn't have a clue of what an Italian risotto is. It was so bland I thought I was at a hospital bed receiving my dinner round.
The Penne Al Giardino were overcooked (unforgivable for Italians) with 2 tiny pieces of courgettes and 1 piece of aubergine, the tomato sauce poor and quickly done. Maybe they run out of salt that evening? Or the chef has high blood pressure? Disgraceful.
The customer service was poor although the waitresses were trying to be nice and kind.
What a coincidence that two customers next to our table sent back their food complaining the pasta was overcooked and not to their liking. I should have done the same with my risotto.
I wont recommend that place to any friend and definitely not going back to check out if the chef has been replaced. Shame.
I had a groupon voucher, and went there with my boyfriend. The restaurant was half full, so it wasn’t too busy. We got our wine and we ordered our starters and mains. No bread was offered, so we sat there with the wine and waited. And we waited a long time. The waitress eventually came over to apologise for the delay, but in the end it still took them 45 minutes to bring us the starters! They were ok, but certainly not worth the wait. We then waited a long time again for our mains, probably around 30 minutes. At that point we were totally fed up. We complained, and asked for the food, which it turned out was ready, but no one had bothered to bring it to our table. When it finally came, my pizza was tasteless and almost completely cold. But because I waited that long and just wanted to get out of there, I ate most of it. It was very disappointing. The waitress came over and asked if everything was OK. When we told her we were not at all happy and explained why, she offered me a new pizza, but after having wasted that much time of our evening there just waiting, we were fed up and wanted to leave ASAP, so I declined. My boyfriend’s ‘special’ pasta dish was at least warm, but utterly unimpressive. The sauce wasn’t much better than what you get in a tin of spaghetti. It was also supposed to come with strips of fillet steak, but the meat was chewy and full of fat and inedible bits, probably just from a cheap supermarket pack of stewing beef. Fillet steak it most certainly wasn’t.
So I have to say it was a very disappointing experience. It normally takes a lot for us to give a totally negative review, but this was quite infuriating. We are not going back, and told our friend’s not to go there. We didn’t leave a tip….
I was told that La Cantina was a great Italian restaurant by a friend of mine, so myself and two other friends decided to try this "wonderful" restaurant out.
We all decided to go the whole hog and get a 3 course meal, my friend and I ordered Bruschetta for starters, which was drenched, the bread was so soggy, and had no taste whatsoever.
When it came to our main course, we ended up waiting about 1 hour 15 mins from our starter to our main, which was ridiculous. We had to ask twice about where our food was. When the food came to our table it was wrong and they completely messed up the order, once we started to eat our Pizzas we came to realise that they were absolutely vile.
After all this, we didn't end up getting out desserts, as I couldn't believe at the awful quality and service we had just received.
I'm not usually the type to complain at all. In fact, I never have before, but I felt the need to make a point about La Cantina.
Do not eat at this restaurant.
Comment 1 comment on this review
IzzyJ, 29 December 2011:
I ate there last week...the food admittedly is very good, pizzas were lovely and fresh, but the service was shocking! The Italian waitress was friendly enough, but got all of our order wrong and it took forever!
Our starters came first but we waited for about forty five minutes for them. Then we waited for another half an hour for our main course only to be told there was no lasagne in a not very apologetic manner by an Italian man who I think was the manager. We had to re-order and then all the main courses arrived at different times.
Shame because the food was good, but the poor service, late and missing orders spoiled our night. Its supposedly under new management, but based on my experience its not being managed very well! I wouldnt go back.
verry nice and only right italian restaurant in ealing to go.
the pizza is done right on italian style i really injoyed my dinner
good selection of italian beer.
vine little expencive.
service is little slow but ok.
ill go again.
Pleasantly surprised, a much better than average stone-fired pizza place.
I had the calamari. Far from the typical deep-fried pre-frozen rings, these were flash-fried whole segments of squid (hood and tentacles), not breaded at all, with some tasty sauce and greens. Very fresh, and so rich I was glad we shared a single serving as a starter. It was about £6.50 I think.
We each had pizzas: very thin, well-cooked, and tasty. Pepperoni, olives and spinach for me. Well-presented t the table, even, on thick wooden blocks. Pizzas were all between £8 and £10.
Service was very good. They had three different Italian beers.
Much of the restaurant is narrow, with servers rushing behind you. The only part that feels like it has a relaxed atmosphere or a bit of breathing space is right up by the window.
The only real downside, I felt, was the wine list: short, pricey, and only one (not very good) type of each available by the glass.
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