This is an excellent hotel to stay in, the service is fantastic, the food is great, the rooms are nice and the people are friendly! excellent place to stay

What can I say; when we arrived after paying £950 for a week all inclusive we received our room key an hour after we arrived. They could not find our booking in details and did not like the cover note the accommodation operator gave us.

The room wasn't on a mid floor and it didn't overlook the pool as requested when we booked the holiday. It was on the top floor overlooking a nasty granny flat out the back. There was a single bed when there were 2 of us, 1 towel and one of those nasty half baths. My partner had to complain not only to reception but to the Hotel Manager in order to get a room that was suitable.

I must admit the room we got given was fairly nice, 1st floor in the corner overlooking the pool area, full size bath, balcony and 2 single beds pushed together. Few problems though...the noise of the night entertainment was loud up until 12 midnight every night and if you are a light sleeper like myself, the drunks rolling in all night aren't exactly what I would call quiet. I even tried rolling towels up and putting them along the bottom of the door. As you would know this doesn't help much.

The food in the restaurant was very basic, a frequent dish seemed to be spam, and it was laid out for every meal serving. The rest of the food wasn't bad, very repetitive though. The bar well you could only have the selected drinks which is to be expected being on all inclusive. Bit of a language barrier though. If you want extra ice or towels from the chambermaids you have to show them what you want. They don't speak any English what so ever. Also if you wanted your beds made by the chambermaids which they get paid to do you may have to wait up until 5pm at night. A lot of the time we would go out in the morning about 8am, come back after 3pm and find the room hadn't even been touched. By this time I had made the beds myself.

Overall I would not recommend this hotel. I won't be going back to this hotel in a hurry that’s for sure.