As usual nice meal and service….538 / 533
8 reviews of The Dog - Harvester Pub & Grill in English
Mr Clark - Redditch
Raffle Ticket number 291
Comment 1 comment on this review
keith1944, 15 February 2013:
and 20% offer voucher from you takeing to table sat down waiting half hour for staff to come
for drinks order we are hopeing tocome again at the weekend this time we will be a party
of six and i hope for better service
mr tony agg
raffle ticket nos: 560 647 438 440
We went there last Sunday having booked a month in advance for a family of eight people to dine at 6pm.
On the morning we received a phone call, they wanted all our food orders in that morning which resulted in rushed telephone calls, it was difficult to decide what you wanted for tea at 10am, never mind the two children in our party.
Upon ringing back the pub we were told the order had to be written down and hand delivered to the pub which then resulted in our father having to visit there to do this.
When we arrived at 6pm we were told the table wasn't ready and we had to wait. When we were seated half an hour later the waitress asked if we would like to look at the menu, when we said we had hand delivered our choices, there was a fuss and delay in locating the paperwork.
Most of the orders were correct but one order veg and potatoes were smothered in butter when our printed order had in capitals NO BUTTER ON THE POTATOES OR VEG.
We have visited the Dog on many occasions and this caters for all our family's tastes but we have never had this rigmarole before and this new method of ordering would put us off going again which is a shame because we like the setting, staff and food (although the steak was a bit tough). It has gone down-hill since our last visit.
You've got to hand it to this chain - the value is excellent. Lamb steaks and unlimited salad and a glass of San Miguel for under £10 - is virtually unbeatable.
There are niggling things - like the tables are sometimes sticky as they haven't been wiped with soap and warm water. And the salad bar often looks uncared for.
But as a place to get a straight forward meat based meal from the change in your pocket - then don't drive past.
Really good Restaurant, part of the Harvester Pub & Grill chain.
Good central location with plenty of car parking.
Clean & tidy.
Good choice of food for the whole family.
Been there twice now, the first time the service was excellent, the second time was for Sunday lunch, where the service was average.
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