have received a very nice personalized reply from the staff manager which is all i wanted very good thank ou radisson on your customer service
9 reviews of Radisson SAS Hotel in English
2 night stay
v early start on the satur morning to catch a very important train
requested 2 things from reception staff
1 - wake up call 4am
2 - taxi to bham international station
no wake up call received
1 taxi outside in reception told rudely by reception 'vehicle not for you'
we confirmed the taxi would take us to the international train station and jumped in
bad service no interaction this is a 5 * hotel i believe not very happy at all I have requested a response email asap from the hotel with an explanation will not hold my breath
sorry thank you for your time
Comment 1 comment on this review
satnav, 18 June 2011:
A NICE HOTEL, CENTRALLY LOCATED IN BIRMINGHAM CITY CENTRE, PERFECT FOR A NIGHT OUT IN BIRMINGHAM.
I CAN’T HELP BUT FEEL THAT THE HOTEL LOOKS SLIGHTLY OUT OF PLACE WITH ITS GLASS EXTERIOR, WHEN ALL AROUND WAS CONCRETE BUILDINGS, I’M NOT SAYING THEY SHOULD HAD MADE IT OUT OF CONCRETE, BUT IT JUST LOOKS A BIT ODD.
THE STAFF WERE FRIENDLY ENOUGH, QUITE HELPFUL WHEN IT CAME TO TOURIST INFORMATION, AND THE ROOM WAS REALLY NICE, LUXURIOUS.
WE GO A SPECIAL RATE OFFER WHICH MADE IT GOOD VALUE FOR MONEY, IT IS WORTH A TRIP IF YOU CAN GET A DISCOUNTED RATE.
An architectural wonder - this place is truly stunning from the outside, and on the inside too.
When it was being built, there was an issue with the windows all falling out, but to alay any fears, this has now well and truly being rectified!
The rooms are luxurious and if you’re lucky enough to be high enough up you get an awesome view of the city- especially when its lit up at night.
The Filini restaurant is absolutely stunning and the food is pretty good. It may be a little pricey, but it is well worth it for a special occasion.
Just to stand outside and look up at this huge building is amazing! Its structurally awesome, and inside it gets even better. The decor of this place is truly exceptional and very tasteful. The location is bang on the centre of town, although it is in a club area its not too busy traffic wise before 5pm. Prices are reasonable consdiring what you get for your money.
Located just 3 minutes away from New street train station in Birmingham, the Radisson SAS is the perfect place for anybody to in birmingham on business or pleasure to stay. It has incredible views of the entire city and is only a few minutes walk from best night spot in town (Broad street). Service is absolutely professional. Highly recommended. Book online to get special deals.
I stayed in this hotel about 6 months ago and loved it. When i booked i had the choice of 3 different themed rooms, i went for the 'Fresh' room which is bright and ultra modern. The decor was unique and unlike anything in any other hotel i've stayed in. I also had floor to ceiling windows as i specifically asked for a corner room ( larger room/better views !) which had breathtaking views across the city.
The bar is set in the reception area and is quite small, but ok for a few drinks before going out. It was also quite busy wth other people doing the same.
I am told it has a great gym and spa on the top floor but we didn't visit as we ran put of time and were too hungover the following day !
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