Yes, I admit that I only booked an appointment here because they were offering 40% for first-timers. However, I can say that I will strongly consider returning and paying full price for my next haircut!
I had my hair cut by Michael (not 'the’ Michael, I presume), who was one of their principle stylists. At first, I was a bit dubious about my cut, as it seemed very fluffy and not suited to my hair type/shape at all. However, the guy must’ve known something that I didn’t, because once all was said and done (and my hair had a chance to adjust to its new lightness), the cut looked great and really suited me.
The place was clean and welcoming. The staff seemed very friendly and accomodating and I was repeatedly offered refreshments while I waited. I do wish the shampoo girl could’ve been a little more forceful with the head massage (too light of a touch), but that’s the only thing I could complain about! All the customers there seemed to be loyal clients that were clearly satisfied. Convenient location and great hours (open late some nights and on weekends!). Highly recommended for if you need an updated 'do or even just a trim. Prices on par with professional salons across London.