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LMC Cars.

Chiswick, London

4 7 reviews

LMC are a family run used car dealership established in 1980. We are a one stop shop for all your vehicle needs catering for used car sales, servicing/MOT, paintwork/bodyshop and full showroom vale... show more
Address:

104-108 Chiswick High Road, London W4 1PU

Tube:

  • Turnham Green Station (0.2 km)
  • Gunnersbury Railway Station (0.3 km)

Nearby stations:

  • Chiswick Station (1.1 km)
Contact us:
020 8995 0100
Contact via email
londonmotorcompany

www.lmc-cars.co.uk

Opening hours:
Mon - Fri: 8:30 - 19:00
Sat: 9:00 - 18:00
Sun: 10:00 - 16:00
Owner's info
  • Credit cards accepted: Yes
  • Air conditioning: Yes
  • Parking: Garage
  • Disabled access: Yes
User's info
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7 reviews of LMC Cars. in English

User photo: jonnyboys
jonnyboys
London
1 review
Offensive content?
1 star for LMC Cars.
Review of LMC Cars. from 15 July 2012
Do noy buy a car from L.M.C. unless you check all the paperwork very thoroughly,i.e.service historybook,garage receipts e.t.c. I bought a Mini One from them recently.Both their advert and the salesman claimed that the car had had a full mini service recently-it was only 10 days later that I realised this was not true,only the rear brakes had been repaired and no service had taken place.Also it was claimed the service booklet had 5 Mini dealer stamps in,when there are actually only 2.They claimed it was a mistake and offered me a free service at their garage in due course.But I had lost my trust inL.M.C. and wanted to get the car serviced at a garage I know and trust.So I declined their offer and asked again for compensation,but have not heard back from them.I am currently taking action to get some compesation.L.M.C. appear as nice people,but underneath the veneer they are just cowboys.Avoid at all costs.
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User photo: pieroNo
pieroNo
London
1 review
Offensive content?
2 stars for LMC Cars.
Review of LMC Cars. from 14 April 2012

I bought a car without asking/fighting for any discounts, and that’s fine as long as you get value for money.

Unfortunately I had to return it for weeks after that to get several parts fixed. The guys were happy to fix them but the organisation/planning to get it done was pretty poor as it took over 3months to get it all done. These things can happen but it should never take that long! Also cars should be checked before selling them to the public, not only ‘when’ customers find out about potential problems!

I was also told the car just got serviced so I won’t have to worry about it for a long time. Last week, less than 5 months down the line, the ‘service now’ light started flashing so brought the car in my local garage and have to pay for a major service, front tyres + brakes pads change; which is going to cost me an additional £600 min.

As other reviews state, LMC pple are nice people but cowboys when it comes to selling cars.

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User photo: KevMay
KevMay
London
1 review
Offensive content?
5 stars for LMC Cars.
Review of LMC Cars. from 7 April 2012

I can’t argue with the service. I was offered a very competitive price for a part-exchange and came away with a very clean car.

Toby is the man to ask for. He knows his stuff and was very honest about the car I was buying. That is beyond rare in the trade.

Two months on and I’ve not experienced any problems with my purchase. I’d recommend giving them a call.

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nina-rider
Watford
1 review
Offensive content?
2 stars for LMC Cars.
Review of LMC Cars. from 6 October 2011
(updated on 17 October 2011 )

Very disappointing. Using false advertising!

I recently bought a car which was advertised as “with air-condition”.
I test-drove it, then bought the car for a good price, explained to me as “trade sale”. Staff was friendly throughout the process, the problem came afterwards.

The car does not have an air-condition!

This is false advertising, and according to the Sale of Goods Act 1979, I have the right for a full refund, as the goods are not as described.

I have complained to LMC several times, via e-mail, post and telephone, and two weeks later, I still have not received an official response from them.
The only response I got was on the telephone after my 5th call, that they would not take the car back, in a very snappy tone, just before they hung up on me.

This is extremely disappointing, and I would have expected a company as experienced as LMC to treat their customers better and with more respect.

UPDATE: Four weeks after the initial sale of the car, the company has agreed to refund me the full amount and has done so today. However, I still had other expenses during this first month (insurance, road tax, etc), but I am glad it is sorted now.

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Comment 1 comment on this review

  • Owner's comment
    londonmotorcompany, 27 January 2012:

    Hi Nina,

    This wasn’t false advertising it was purely a mistake. We add around 50 cars a month onto our website, very very occasionally a mistake is made. I do apologise that we clicked aircon when it didn’t have it.

    To be fair you did test drive the car and also had it inspected a second time by a mechanic with no issues to report but can appreciate you didn’t check to see if it had aircon.

    We issued you a full refund so I hope this brings a close to the matter. The only reason it took a while is that you were trying to claim for loss of earnings which we didn’t think was fair considering such a simple mistake.

    We sell thousands of cars each year and very very rarely have issues, when selling something that is mechanical occasioanlly you will have the odd issue, it comes with the trade. If only all the happy customers posted reviews! :-(

    Anyhow I hope you’ve found a nice car and wish you all the best.

    Kind Regards,

    LMC

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User photo: frank12345
frank12345
1 review
Offensive content?
5 stars for LMC Cars.
Review of LMC Cars. from 19 November 2010

Good dealer and really friendly, sold my Boxter for me quickly and efficiently and got me out of a sticky situation! Only found them as I had a flat tire outside and they came and helped free of charge. Thanks all :-)

Emma

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242342423
1 review
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5 stars for LMC Cars.
Review of LMC Cars. from 4 October 2010

Bought all my cars for the last 15 years here, very honest and actually happy to help. Recommended

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User photo: M0NKY
M0NKY
London
1 review
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5 stars for LMC Cars.
Review of LMC Cars. from 28 June 2010

Very pleased with the service I received from LMC. Recently purchased a 04 Audi A3, the salesman I dealt with Toby was very helpful, polite and friendly. He didn't pressure me he just talked straight and gave me all the time in the world. The car has been a dream to live with thus far.

I managed to snap the seat belt holder interior trim by accident and he had it replaced free of charge which I was very pleased with. I was recommended to LMC by a local friend and I wouldn't hesitate to recommend them to any other local looking for a good quality car.

I give them a 9.5/10! (no one is perfect! :D)

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