Review of Wheelspin Models from 13 January 2013
(updated on 19 May 2013
forgot to add something to my order so made a very quick phone call to them and within minutes they had refunded postage on the second order. very good service with no messing about, and the website is set up well. allways have the parts i need and i have alot of models, would highly recommend!!
I've only just started using WHEELSPIN MODELS and can honestly say i'm so glad i did, the service is fantastic, ( order one day here the next) and the website is superb, i will be using WHEELSPIN MODELS for all my modelling needs in the future, highly recomended!!
The second time I have ordered parts and spares from Wheelspin. I would not have come back if I was not completely happy and impressed with the service I received the first time. Once again I received prompt, accurate excellent service. I shall continue to use this superb shop.
Ordered for the first time with Wheelspin and went for the free postage option. It says 48hours but was at my door in just over 24hrs. From placing order to delivery I was informed what was happening with my parcel. Have to say the delivery was the best I have ever experienced. I was told ever step of the way even given a option for neighbour to except parcel and given an hours window when the driver would deliver and he was spot on. Cant recommend Wheelspin enough. As for price it was the cheapest I could find online and free postage. A+++++++
Wheelspin Models - Best Model shop in the UK, very helpful and knowledgeable staff, well recommended,web site is excellent and easy to use and you can pay with PayPal. Keep up the good work!
As a first time customer I'd like to congratulate Wheelspin Models for an outstanding ordering experience & first
class delivery service that even surpasses my experiences with Amazon. Very impressive service & highly recommended !!!
I have used Wheelspin models for several orders, the most recent being for a "Traxxas Slash 4wd". I e-mailed for a price match, and with in a short time I had a reply and a matched price (including free delivery). I have found all my orders placed have been delivered VERY promptly,(standard delivery) makes a pleasant change to deal with an efficient and courteous company. I would have no hesitation in repeat use, or recommending them to my friends. The web site is well laid out, and easy to find parts when searching, NO - I don't work for this company - or have any ties what so ever, in fact - I live at the other end of the country, waaay down South on the Kent coast !
I was very disappointed with the service. Have ordered from them before and was brill but put an order in for£60+ and paid £6.95 for 24 hour delivery and is going to be delivery on the 2nd of April when I ordered it on the 27th unacceptable. When I rang to discus the matter the staff was extremely rude! Will not recommend the 24hr delivery to ANYONE !!!!!!!!
I can see your order was placed at 20:18 on 27th March and was dispatched on Thursday the 28th (as it was placed after 17:00 hours, when we are closed).
Given it’s Easter, we have a 4 day bank holiday weekend in the UK, so any shipments dispatched on Thursday will be out for delivery on the Tuesday. I appreciate this is frustrating, but all courier companies in the UK shut down over the bank holiday weekend and will not be operating deliveries. This is mentioned on our site, and we are of course happy to confirm any queries you may have via email or telephone.
I’m sorry we couldn’t help further on this occasion, but I genuinely feel we’ve done everything we’ve promised we would do on your order, and I’m sorry to see you’re disappointed by this.
Very fast delivery as always ,cant fault these people,goes without saying will def.be using again for all my modeling needs,Keep up the good service .....this is how it should be....Thanx Glynn Turner (Taff )
Great profesional service,I have placed many orders from wheelspin over the past two years some as large as 30 items,never once had a problem,website clearly states stock levels and Fast delivery times.Great Service.would recomend to anybody.
First time of purchasing from Wheelspin. Delivery was FAST. Web site is easy to navigate and online ordering is simple. Wheelspin appear to stock a vast selection of spares for lots of makes and model types. Excellent service and I will be using them again.
I've found most model shops to be good but wheelspin scores in its superfast delivery and communications. They also have a first rate system for advice. Their range of models and spares is comprehensive. All-in-all I'm very happy with this firm.