Mamma Rosa

Horrible service and rude manager! My husband and I went on a Saturday evening and the staff were avoiding having us to be seated. Finally I walked up to a waiter (who hardly could speak English) and asked to be seated. We were shown to our table but again avoided by staff members to take our order. After being ignored by the manger himself and his staff for 30 minutes, my husband asked the manager politely if we could have our order taken as we asked numerous of staff members to please take our order. He was very rude and told us we would just have to wait or leave. A real manager would have apologised for the delay. We left with a very bad taste in our mouths and will never go back there or recommend the place to anyone. Afterall the manager should realize there are hundreds of Italian restraunts within a few miles away and in much sweeter locations. Good customer service really differentiates the business. Unfortunately the manager for Mama Rossa is plain "Dumb"!

fabulous food and great staff,
a firednly environment and perfect if going to events at merton abbey mills but you must book for those days. I love the pizzas here and the portions are big so be prepared

Really nice local Italian restaurant. This is my second visit having eaten there with a group of friends a couple of months earlier. Made to feel so welcome with the owner remembering me! Just had a main course this time – Scaloppine di Rosa – as the portions are a bit too big for me :-( As last time teh food was brilliant :-)

has a great charm we have eaten there on a number of occasions and have always been happy with both the quality of service and food as a previous customer you are always given a warm welcome a lovely place to be in the heart of merton abbey mills by the river wandle

I have been going here for quite some time, I know the owners very well.

The person who left the previous comment was very negative.

The staff are lovely and management is always there, they are helpful and always are happy to make my dish which is not on the new menu - it's on the old one. The food portions are massive!! I can never finish my starter or main, but somehow i fit the whole dessert in :)

You can see the food being prepared (if you're sitting inside) which I think is a nice touch.

If there is ever a problem just speak to the manager. Yes the waiters are not fluent in enlgish as it's an italian and they keep the italian theme going throuout which in these days it's lovely. I would rather an italian - who can reccommend food than some londoner who has no idea to what italian cuisine is. I think you would go to pizza hut for that!

Overall a lovely place to go, right next to the river and in the heart of merton abbey mills. Polite service, average prices and lovely friendly staff.

This is a very quiet kind of place and has a quite cold atmosphere. It always seems to be quiet and fairly empty and the staff always seem to be too busy to pay attention to any of the customers. And the ones that do can't seem to speak or understand english. Poor quality food and small portions, no concept of value for money.