London Hilton on Park Lane Hotel

I've visited London after christimas to enjoy a nice shopping weekend in the atmosphere of a 5-star hotel.
The Hilton seemed to be a pretty good address as I experienced in other citys.
 
1) The rooms in the lower part of the building are so much in need of renovation. In the first night we had to change the room, because there was a lack in the ceiling of the bathroom. (After another roomchange they upgraded us in the executive floor - quite good rooms -  but rather "economy" than executive)

2) For about 1000 Hotel guest there is a breakfast restaurant accommodating approx 100 people.
This means -  if u are going to have breakfast at about 9am, you are forced to stand in the line before the restaurant (in the middle of the foyer)
The buffet was just a 4-star breakfast selection.

3) Considering these two severe deficiencies the room rate is simply inadequate.


Good things at the very end -
The service is excellent and and the only thing that is featuring the Hilton as a 5-star hotel.

What a great hotel in a good convenient location. Extremely friendly and professional staff and always willing to help and rectify any issues. If views are what you are looking for ask for a room on one of the higher floors, with views of Buckingham Palace, Big Ben etc. The rooms are clean, well decorated and what you'd expect and if your budget allows, it is definitely worth upgrading to a suite. Trader Vic's and Windows are definitely worth a visit too, good food, good cocktails and good atmosphere. I have and will continue to visit this great hotel.

I only used the conference facilities as a delegate but these were good as you could expect. However I notified that little effort seems to have been made to reduce energy use with wasteful halogen lighting still in use. Not very green.

Boasting stunning views of London from all guest rooms, this award-winning 5-star luxury hotel is on Park Lane in Mayfair, 500 metres from Hyde Park Corner London Underground Station. It has views over Hyde Park, stylish bars, and a Michelin-starred restaurant. Galvin at Windows restaurant, serving excellent French cuisine on the 28th floor with panoramic city views. The stylish Podium Restaurant and Bar serves modern seasonal British cuisine, and afternoon teas and cocktails are also available.

Beautiful hotel, worth a visit!

I have never stayed over night at Park Lane Hilton but I visit the bar on the to floor regularly. It offers one of the best views in London and is an awsome place to start your night out.

I stayed at the Park Lane Hilton in September 2011 and found it a rather agreeable experience.
The reception staff are friendly and the rooms are clean and functional. The view over Hyde Park was magnificent and special requests were accomodated to a large extent.
The three negative aspects I would mention:
a) I could hear the television in the adjacent room. Wall-mounted television sets are not a good idea unless the wall is absolutely sound-proof, which in the Park Lane Hilton it is not.
b) There is no WiFi in the guestrooms and
c) The maid making up the room was rather rude
However the view and the quality of the hotel otherwise in my view more than make up for the shortcomings, hence 4 stars.

I got to go to a big awards thing here last week, so I paid nothing except hard work, luck for working with really talented people and being pretty bloody good at my job (we won some awards too)

So don't expect me to have a go at the prices, because I can't.

Someone had left our tickets with a concierge, who was pretty rude. But then, this being a posho hotel, kind of helped the atmosphere. "You are in a very special place - so no nonsense from the likes of you" was the general tone.

We were treated to plenty of champers and nibbles - which looked and smelt a bit like pot pouri.Only becauise other people were eating it did we try some. Didn't taste like pot pouri, but it didn't taste good either.

We were soon herded into the mani room, seated and served all kinds of booze. Glasses got ato about half empty before they were refilled.

Food was great - not huge portians, but ace, served quickly, and one course following the other in quick sucession. We hardly had time to admire the cool-ass chandeliers and general plushness.

Full on swank from start to finish. What we would expect.

I like it.
Over priced it s realy.The view over the park is beautiful. A friend of mine lives in oxford street and its under ten minutes to the underground.

expensive and the rooms are slightly out of date. great bar on the top floor and good location but otherwise think twice before staying here. very large and impersonal and lacking the personal touch.

Those of us with family and friends with a penchant for arriving on early morning flights at Heathrow need to know about Galvin at Windows, the amazing top floor restaurant at the Hilton. If you would like to show your jet-lagged guests a stunning early morning view of London, park nearby before the traffic wardens emerge from their holes, march across the foyer, come straight up to the top floor in the lift and be amazed.

For years, the buffet breakfast here cost as much as their ticket over, but recently it has been revamped as Gavin at Windows and now coffee and toast can be taken for single figures, while the morning papers and the unique view takes over what little conversation they can manage (from where else can you see into the Queen's garden?).

Nice views from rooms, expensive food, pleasant staff.

October 2008.

My wife and I loved the place. We had lunch and breakfast, as we were booked in at Simpsons in the Strand for dinner.

Both the meals we had were faultless, and the staff really attentive.

We were having a belated wedding anniversary treat, without the kids.

The room was splendid, I think we had been upgraded as a Diamond member. Superb view over the park.

We had taken in a show during the afternoon, and had quite a bit of chapagne, and returned to the hotel to rest up and then prepare for the evening.

At about 06:30 knock at the door compliments of the hotel mini sweets from the chef. Difficult to describe: custard, miniature cakes. A very nice surprise.

In the evening, we were going to try the bar at the topof the hotel, but it was quite crowded, and noisey for us, so went to bed…

Well, we would go back.

I stayed here once and was not impressed. The room was stiffling hot (and there was no discernable way to turn the heat down or off). Despite being several stories up, it was really loud too. The sheets were cheap-o synthetic. etc etc etc.

I will say it's a brilliant location and that I'm sure there are better rooms than the one I got stuck with. So, don't rule it out but be vigilant when booking. I mean, any hotel that houses one of the greatest tiki bars in the world in its basement can't be all bad.

I’ve stayed here twice now, and also had afternoon 'high tea’ here. I love it! It’s not too ostentatious, the staff are freindly and helpful, the food is faultless and the views are amazing. Midnight cocktails on the top floor bar is a must just for the night time view. Expensive I know, but worth it.

A five star hotel like you wish for it to be: top location, super beautiful rooms, friendly reception and an outstanding bar/restaurant on the 28th floor. You can walk to the Hard Rock Cafe in 5 minutes and Marble Arch in 10 minutes from where you can stroll down Oxford Street. If you want to get there by underground, exit at the stations "Green Park" or "Hyde Park Corner". Yet there is a fairly complicated walkway in "Hyde Park Corner" to get to the hotel (even though the station is actually closer), thus only use this station if you don't have a lot of luggage.