I agree with the above comment, lovely salon, i always look forward to my weekly appointments : )
respa
Moseley, Birmingham
- Address:
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4c heathfield road, kings heath, Birmingham, West Midlands B14 7DB
- Contact us:
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01216 944145
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Celebrity Skin
Sheffield, South Yorkshire
“ Celebrity Skin is an online Cosmeceutical retail store, which was established to offer all of our customers a unique range of Advanced Skin care Solutions and Mineral make-up from leading Cosmeceutical brands. Including; Neostrata, Jan Marini.” more...
5 reviews of respa in English
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I have been a regular customer at Respa for the past couple of years and the level of customer service and treatments has always been of the highest standard. All of the staff are highly professional and great at what they do. I would highly recommend this salon.
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I've been going to Respa for over 10 years and it's a lovely relaxed salon. The staff are professional and always carry out a high standard of treatment. I would highly recommened !!!!!
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sardo123, 12 July 2012:
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Complete utter shambles of a 'Spa'. Staff are extremely unprofessional, they offer everything from tanning to nails, facials but specialise in nothing. The price list is out of date, I was incorrectly charged for my treatment and spoken to like I was a piece of poo.
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Rude and disorganised!
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Awful service, poor mannered manager. Complete utter disgrace with no appreciation of customers and service With that attitude this business deserves to be shut down. WILL NOT RECOMMEND TO ANYONE.
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ojwoman, 2 September 2011:I Totally agree! They are so rude. Am I five? No!
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FAYEBE, 5 September 2011:I have made a serious complaint to groupon about this business, how can groupon a professional company partner with such a lousy business. My friend works for watchdog and they are interested in this story. We were treated like utter crap by the ‘manager’ who basically called us liars for apparently not calling in with voucher details when we obviously did. She obviously just decided to bump us out with any notification whatsoever. What did we get from her not an apology but verbal abuse. sour faced cow. Never in a milliion years did I think i would get treated like that in any business.
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SMD93, 1 February 2012:Unfortunately Re-Spa can not accommodate for Groupon customers that do not provide them with voucher and security codes. This is both a Groupon and a Company policy. It is also crucial to provide contact details that are correct so you can be contacted in case of cancellation.
They also retain the right to remove appointments if a customer is verbally abusive to staff members.
‘Sour faced cow’ was one of the many verbally abusive phrases and words used to insult staff members by the client and this is why they were advised to go to Groupon to get a refund.
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