I have a real thing about customer service and this place gets it just SO right. I went in there to have two tyres changed last year and the guy, after a thorough inspection, sent me away to do a few thousand more miles. Similar story again this morning with Kim’s car where they didn’t try to sell me tyres although the tracking did need to be re-aligned.

Unlike the guy from the alarm company whose recent inspection was a seeming race against some imaginary clock, their approach is measured and professional and leaves you with the feeling that they’ve done the job properly.

They have a warm & comfortable seating area with a free coffee machine and a window that you can watch them working through… or they seem quite happy for you to watch more closely if there’s not too much going on.

If you decide to give them a try, bear in mind that the entrance is in the end of Lower Church Street. Also, Saturdays are often busy so I usually call ahead to book a slot.