I lived in Bristol for the last 10 years and i have been ordering food from this restaurant for the last 1 year. It’s really unfortunate to hear such an incident from jeb above. So far, although I have experienced some late deliveries (due to the restaurant being too busy -so they tell me..which must be a good sign!), the food always arrived hot and fresh. I can say I’m a pretty loyal customer to Shanghai Nights and the deliveries are different from other take-aways. They serve restaurant quality food. Of course I wouldn’t say they have never made any mistake in the course of 1 year but they are really efficient. They came back right away with the correct food, which I honestly wouldn’t mind the short delay for excellent food! Overall, I would like to say that the overall food is good and the services are very much better than most of the Chinese restaurants in Bristol.I have recently tried their newly introduced dim sums and I have to say the Dim Sums delivery is a very good idea and it is excellent and delicious! They’re the only restaurant in Bristol that delivers dim sums as far as I’m concerned! Keep it up!